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Business-to-Business Firm Reduces Costs of Latest CRM.doc

Gained free software upgrades. ... When it came time to purchase Microsoft CRM, Volt procured the solution under ... Volt sales and customer service representatives ...  

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Software as Service - UC Berkeley School of Information.doc

customers will immediately enjoy the upgrading version for free. ... Customer feedback is often ... Software-as-service model based on Web Service technology ...   Down

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