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IBM SaaS Support Handbook v1 - IBM - United States.pdf

2 Overview Our IBM® Software as a Service (SaaS) Support Handbook details the support services, support resources, contact information, and best practices for ...  Down

IBM Software Support.pdf

SWG_Customer_Support.ppt Page 2 of 23 IBM Software Group 2 Agenda What is customer software support? Key points to remember Support offerings overview ...  Down

IBM Customer Agreement Attachment for Support and.pdf

Z125-8498-00 07-2010 Page 3 of 3 to Customer by IBM Business Partners, IBM will provide Support and Maintenance to Customer under the terms of this Attachment ...   Down

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  • IBM Customer Agreement Attachment for Support and ...

    Z125-8498-00 07-2010 Page 3 of 3 to Customer by IBM Business Partners, IBM will provide Support and Maintenance to Customer under the terms of this Attachment.

    www-935.ibm.com/services/us/iss/pdf/z125-8498.pdf
  • IBM Rational Directory Server - IBM Support Portal: support

    IBM Rational Directory Server Administration Guide 5 2 Introduction The RDS is a single enterprise directory solution designed for user authentication

    publib.boulder.ibm.com/infocenter/rsdp/v1r0m0/topic/com.ibm.help...
  • IBM Elite Support for IBMLotus Symphony 1

    IBM® Elite Support for IBM Lotus® Symphony 1.0 delivers the following benefits: ... number IBM Elite Support for Lotus Symphony ... Phone: 800-IBM-CALL (426-2255)

    www.ibm.com/common/ssi/rep_ca/8/897/ENUS208-128/ENUS208-128.PDF
  • Get To Know: IBM Rational Customer Support

    Reduce number of customer contacts required to define and resolve issue ... IBM Rational Premium Support ... sw_support@us.ibm.com Phone • 1-800-IBM-SERV ...

    www-01.ibm.com/support/docview.wss?uid=swg21395251&aid=1
  • IBM Internet Security Systems Support Way guidelines

    IBM Internet Security Systems • Support Way guidelines Page 5 Phone protocol When Analysts interact with you on a call, they will follow the guidelines below

    www-935.ibm.com/services/us/iss/pdf/support_way_guidelines.pdf
  • TECHNICAL SUPPORT SERVICES - IBM

    Software support for IBM hardware, OS, ... software via a single phone number Remote technical support for product defect and usage or “how-to” questions

    www-304.ibm.com/shop/americas/content/home/store_IBMPublicUSA/en...