DSLANETA Service Level Agreement: Data Network Access Version: 1.0 24/01/2012 2 of 19 Glossary Term Meaning PC Personal computer. Throughout this document—unless ...
1 Identify XX Service Requirements ABC Service Level Manager ... SLA Service level agreement: agreement between service provider and customer/service recipient ...
DISA Enterprise Services - Service Level Agreement 1 2 June 10 682-DoD-GSC Template v3.3 1.0 SERVICE LEVEL AGREEMENT . This Agreement is between the ... Down
DISA Enterprise Services - Service Level Agreement 1 2 June 10 682-DoD-GSC Template v3.3 1.0 SERVICE LEVEL AGREEMENT . This Agreement is between the …www.prim.osd.mil/Documents/DISA...1%20Service%20Level%20Agreement.pdf
Ethical IT Office System Environment Service Level Agreement (SLA) Support SLA Client A Ethical IT - Example SLA v1.doc Page 4 of 16 Status: Client Confidential ...www.ictknowledgebase.org.uk/.../Ethical_IT_Example_SLA_v1.pdf
LANSA TECH SUPPORT: Service Level Agreement 2015 lansa_sla_2015.doc Page 1 Overview The LANSA service level agreement is defined to clarify what services are ...support.lansa.com/LANSA_SLA.pdf
MSDIT Service Level Agreement Page 2 of 2 Software Support Eligible Products Only products that are validly licensed, and unaltered ("Software") are eligible for support.www.sivuh.ie/download.aspx?f=MSDITServiceLevelAgreement.pdf
cloud service agreement. ... terms of the Customer Agreement. Cloud Service Level ... observations and actual language examples specific to Cloud SLAs.www.cloud-council.org/publiccloudSLA.pdf
1 SERVICES LEVEL AGREEMENT Between (A Close Corporation duly registered in accordance with the company laws of the Republic of South Africa, with Registration No.:www.legalsense.co.za/Service%20Level%20Agreement.pdf
The literature about Service Level Agreements (SLA's) ... The premises behind a more complete Service Level Agreement are: a) ... Examples are background jobswww.itsm.info/SLA%20description.pdf
Cisco_Managed_Service_for_Enterprise_Service_Level ... between this Service Description and your MSA or equivalent services agreement, this Service …www.cisco.com/web/about/doing_business/legal/service_descriptions/...
Service Level Agreement and Impact/Urgency Matrix 2 Department: An entire, or majority of, a department is experiencing the same issue(s). Example:web.ccis.edu/.../SLA%20and%20Matrix%20for%20Service%20Catalog.pdf
Goucher College Help Desk Service Level Agreement ... Examples of priority one calls: • Classroom technology problems that is preventing the class from proceeding.www.goucher.edu/documents/IT/Policies/Goucher%20College%20Help%20...